Privacy Policy

At [Your Plumbing Company Name] ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.armbromechanical.com (the "Site") or use our services. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Ontario.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide:
When you contact us through our website, request a quote, or book a service, we may collect:

Name
Email address
Phone number
Home or service address
Details of the plumbing service required
Any other personal information you choose to provide

b. Automatically Collected Information:
When you visit our Site, we may collect:

Your IP address
Browser type and version
Pages visited and time spent on the Site
Device type and operating system

This data helps us improve our website and services.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotes
Schedule and deliver plumbing services
Communicate with you about your service or billing
Improve our website and customer service
Meet legal and regulatory requirements

3. Consent

By using our website and submitting your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us (see Contact section below), subject to legal or contractual restrictions.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share your information with:

Trusted service providers who assist us in operating our business (e.g., booking platforms, payment processors), under confidentiality agreements
Law enforcement or regulatory authorities if required by law
A successor business in the event of a merger, acquisition, or sale of our assets

5. Security

We take reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, or modification. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

8. Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Withdraw consent to the use of your information
File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

Armbro Mechanical Inc.
Email: admin@armbromechanical.com
Phone: 519-741-7171